TERMS & CONDITIONS FOR CARAVAN HIRE & CLUB MEMBERShip
Authority to contract
You certify that you are over the age of 25years and will be a member of the party occupying the holiday accommodation; and are authorized to agree these booking conditions on behalf of all members of the party bind all of you by them and so each of you will be jointly and severally liable for your obligation under this contract. Under certain circumstances regarding age. We can and do make exceptions.
We are only allowed two persons or less when booking an all male group or all female group into any 1 caravan. We can only book small numbers of family group bookings. Please ask.
Payment A deposit of fifty pounds per caravan per week is to be paid within 7 days of the booking. On receiving your deposit we will send you a letter to confirm payment and booking dates, this letter will also state the date for the final payment Your final payment is 8 weeks prior to commencement of your holiday booking, if final payment is not received by the due date, the caravan you have booked is liable to be cancelled and the deposit will be applied for administration costs and re-advertising the holiday. ITS YOUR RESPONSIBILITY TO INFORM ME WHEN YOU HAVE MADE A DIRECT PAYMENT INTO MY ACCOUNT. Please note if your cheque has been cancelled by my bank due to no funds. We have the right to cancel your booking.
Deposit & booking form. The deposit for the sum of £50.00 per caravan for week booked and £100.00 for 2 weeks or more booked for each caravan. We collect initially to secure the booking for your holiday. It is your responsibility to make sure that we have your deposit and booking form within 7 working days from first correspondence from you by phone or email. Deposit is returned within 7 working days after your holiday. providing the caravan should be left clean as found with no damage or breakage. The caravan will be checked by myself or Steve looking for damage or any additional cleaning, soiled quilts or damaged bed linen. Mr & Mrs French have the right to deduct from your deposit any amount should any of the terms and conditions herein contained be breached by you or your party staying with you in the caravan.
Should the amount of the retainer/deposit not be sufficient compensation collected in the event of the breach of these terms and conditions. Mr & Mrs French reserve the right to seek additional compensation from you to cover the cost of damage, loss or additional cleaning or laundry.
Club Membership Form & Payment
The price of the caravan does not include club membership.
The club membership will need to be paid by you by cheque and sent direct to Hoburne Bashley. I will enclose the club membership form with an addressed envelope, this is sent to you once I receive the deposit for your holiday booking. The cost for club membership is £29.50 paid a week in advance for up to 6 persons including baby`s everyone who goes into the club house needs a pass, whatever the age. If paid on the day of your arrival the cost will be £38.00 Short breaks up to 3 nights cost £9.50 per night, a weekly rate will apply if over 3 nights.You can confirm by phoning Bashley reception direct on 01425612340.
Please be aware that Bashley only allow 6 persons at anyone time per caravan.
Please print of the booking form and fill in detail and then send it to me with the £50.00 deposit. The booking form is part of our terms and conditions and we need this form, if you have problems with collecting this form from our website we can send you one by post, you will need to send the deposit first and we then send form with letter of receipt.
We will send you a booking form once you have paid the deposit only if you do not have this facility to print one off. Just send the cheque with your name and address and 2 phone numbers one a mobile please to my address. Confirm your booking dates and caravan number as reference.
If you wish to pay by online banking, our bank details will be forward to you, the booking form can then be email to us.
If you wish to cancel your booking you should advice us immediately by phone and supported by confirmation letter in writing. We will incur additional administration costs when you cancel your booking and we may be unable to re-let the accommodation. Therefore we make a cancellation charge on the following scale.
cancelled booking. Loss of deposit £50.00.
29-41 days 50% of holiday price
15-28 days 75% of holiday price
8-14 days 90% of holiday price
7 days or less 100% of holiday price. All periods calculated from the start date of your holiday.
We strongly recommend holiday insurance.
Should accommodation booked become unavailable due to circumstances beyond our control, a full refund will be given or alternative accommodation will be offered whenever possible.
We expect you to bring your own bed linen to cover the quilts, pillows and bottom sheet for the mattress. Bring the amount of linen for each bed being used.
Linen hire is available and beds will be made up for your arrival. The price for 1 double is £9.00 and each single cost £7.00. payment has to be paid in advance for this service. Please also be aware that if you hire linen and don`t pay in advance, we can still supply for then you arrive, take cash as payment, but you will then have to make the beds up yourself. WE DO NOT HIRE TOWELS OR TEA TOWELS.
Arrival and Departures
The caravan will be available for you to take up occupation from 3pm on the day of arrival and must be vacated by 10am on the day of your departure.
Accommodation allows 4 persons in our 2 bedroom caravans and 6 persons in our 3 bedroom caravans, on leaving the accommodation we ask you to leave clean as found with no damage or breakage.You will be responsible for all damage done or loss sustained during your stay. We or our authorized representatives may enter your accommodation at any time for any reasonable purpose. if we need to do so we will give you as much notice as possible. Except in an emergency.
Noise nuisance/ unclean behavior
You must comply with decent standards of behavior during your stay and must show consideration for all other persons on the park. If your behavior is unsatisfactory, then we may elect to terminate this agreement and require you to leave the park immediately. In theses circumstances we will treat your booking as having cancelled by you from the moment of termination and no refund will be due to you.
You will not be entitled to any refund as a result of inclement weather conditions.
We reserve the right to refuse or cancel any booking without explanation.
Dog allowed We have 6 dog friendly caravans available for hire. We are allowed to have up to 2 dogs in each caravan. We don`t recommend dogs to be left unattended in our caravans unless they have a cage. They are your responsibility.
1] We would prefer that your dog or dogs don't seat or sleep on the seating areas. We are aware that the seats are low and easy for the dogs to jump up on, we now provide a clean cover for your dogs use only. please use this cover for the seating area or floor and hopefully this will keep your dog or dogs off our the cushions. Thank you.
2] We also would like you to keep your dog off the beds and bedding and quilts. if any are found dirty or damaged full of dog hairs. You will be charged for a replacement.
3] If you or your dog has an accident on the carpet. Please do not leave that stain for us. If you do not remove that stain with soapy warm water and disinfectant it becomes harder for us to remove. Because we think it is disgusting for stains to be left on the carpet when the next dogs has to sleep or sit on that stain. We will clean the carpet before the next family arrives. I will be charged for the cost. I have to make sure that the next family who arrives are in a safe clean environment for themselves and their dog. If you see a stain which we have missed you will need to report this stain on the day of arrival and not anytime later.
If we find a carpet stain after you have left you will be charged the cost to have the carpet cleaned. So please make sure you check that the carpets are left clean after your departure..